We'd like to think so. We've been here since 2008, we've grown to include 9 different businesses under the Vaiopak Group. We were recently acquired by Zeus, one of the largest independently owned packaging companies in Europe. We've partnered with Sage Pay to offer you a safe, efficient and secure checkout process and we pride ourselves on our many happy customers.

Unfortunately, collection is not possible.

Zeus Food orders are delivered from our fulfillment center based in Biggleswade, Bedfordshire, UK and on some occasions from our warehouse in Saffron Walden, Essex.

All orders are processed as soon as possible. 

UK Mainland: Orders placed before 14.00 are usually delivered on a 2 day delivery but please note that due to greatly increased level of orders and difficulty with delivery because of the current pandemic crisis, we can not guarantee this service.

Northern Ireland, Offshore & Scottish Highlands: Orders placed before 14.00 are usually delivered within 2-3 business days.

If there is going to be any delay at all, we will contact you asap.

We currently offer free shipping in the UK Mainland on orders over £79 ex vat

We currently offer free shipping in the Northern Ireland, Offshore & Scottish Highlands on orders over £179 ex vat

In the UK Mainland, orders under £79 ex vat incur a flat charge of only £4.99 ex vat.

In Northern Ireland, Offshore & Scottish Highlands, orders under £179 ex vat incur a flat charge of only £19.95 ex vat.

We use DPD as the courier.

No. Customers can order as much or as little as they need.

Nearly all of our orders are delivered by DPD, but on some occasions, especially with larger orders, we may use a pallet delivery service.

If you need to cancel your order please contact us via phone as soon as possible at 0845 017 7527.

We aim to process orders asap so please contact us within 1 hour for cancellation. Unfortunately, after this time we wont be able to cancel the order but once the items have arrived, you can initiate a return by contacting us on the details above.

You can see your order history by visiting the Orders page in the account section on the site.

You can see and download your invoices by visiting the Invoices page in the account section on the site.

Certain items are non-returnable; that's why we ask you to give us a shout before you attempt a return because we may just tell you to hold on to it (whilst still refunding you).

You have 30 days from delivery to make a return. We reserve the right to refuse a return if an item is not returned in its original condition, including all packaging and tags, but we understand that things happen. Give us a shout if unsure.

Advantages of a trade account would be larger pack quantities, wholesale pricing, scheduled free deliveries, credit accounts and direct account support.